Client Love Letters

“Mary and Paige are rockstars! We were first-time homebuyers and they guided us through the process with tact and precision. We began our home search during a hot market but it didn’t deter Mary and Paige. Throughout our interactions, they were extremely patient and took the time to answer our questions. When we finally struck a winning offer, they took care of us and made sure the house and property were move-in ready. We were very lucky that we chose Mary and Paige to be on our team.”

– Renton, Washington

 “Mary is probably the best qualified Bellevue / Seattle real estate agent around. She is top notch in her expertise and professional standards. From the ease of listing to the specific showings to negotiations on both sides and follow through to closing. Many agents and brokers don’t even come close to the level of expertise Mary brings to the table. We recommend her without hesitation and anyone utilizing her services should feel lucky to be in such great hands as we have.”

– Beaux Arts Village, Washington

“Mary Norris and Paige have been outstanding in finding us a house my family and I can call home. Our journey began when a great job opportunity made us relocate from Washington, DC to Seattle area. Since the job opportunity came with 45 days of temporary housing, we were targeting a couple of months to find a house. In addition to the short timeline, the areas with good schools were having a boom and multiple offers were the norm.

It was under such conditions that Mary and Paige were able to find us a great home with great schools within our timeline and well below our budget. They tirelessly showed us many houses both on weekdays and weekends for about 2-months. They prepared several CMAs and wrote numerous offers. As we were new to the area, their guidance and real estate expertise has been very beneficial and gave us confidence in pursing houses with competing offers. The also did a good job of adjusting our expectations to fit the current market. We are very grateful for all they did and we strongly recommend them.”

– Kenmore, Washington

“Mary and her assistant Paige were an amazing team. We appreciated so much Mary’s knowledge of the local market and her ability to promote our property. When it came down to the negotiation of the sale of our property she showed great wisdom and patience, helping us to secure the best deal possible. Mary is a high end home owner herself having negotiated her own deals which gave us great confidence in her ability. We have known and worked with Mary for many years and have found her to be an individual of great commitment, high integrity while all the time understanding and keeping our needs in the forefront of her thoughts.”

– Clyde Hill, Washington

“Mary is fantastic. Very knowledgeable, always available, and demonstrates the highest level of engagement. She stays fully engaged through the entire purchase process, which included negotiating & re-negotiating with the Sellers through actual occupancy.”

– Redmond, Washington

“As a real estate investor for over 30 years, it was my good fortune to have found a truly outstanding realtor, Mary Norris. Mary has represented me as both a buyer and a seller. I am truly impressed with her professionalism,negotiating skills and her ability to creatively put transactions together and close them in a timely manner with a win/win outcome. I found her to be hard-working, task oriented, and very responsive, ready to answer questions and concerns.

She is highly experience, knows land and home values as well as real estate law. Her advise and council in this challenging real estate market has been indispensable. Her cheerful personality and positive outlook is to be admired. Bottom line and above all, she “gets the job done” and is a pleasure to work with. Mary has my highest recommendation.”

– Kirkland, Washington

“As a first time home buyer my wife and I needed a lot of hand holding. Mary Norris provided us with valuable guidance and the confidence we needed. Mary was a pleasure to work with from the start, she is personable, energetic, detail oriented and always prepared. It was very obvious that she does her research & knows the market extremely well. Being a first time home buyer we needed all the education we could get, Mary took the time to show us home after home, always educating us on the local real estate market . Every day she would send us filtered listing searches that were tailored to our wants & needs. This way we were always aware of new listings that came on the market, it was great! . Her responsiveness was top notch, she always made herself available to us.

Mary helped us understand each step of the process and was more than happy to answer all of our questions, big and small. Mary’s amazingly tough negotiation skills & deep knowledge of the local real estate market were a winning combination in our home buying experience. She was absolutely instrumental in helping us buy our house and we will confidently give her name to anyone looking for a Realtor. Going forward we will continue to use Mary Norris in all our future Real Estate ventures!!!”

– Rainier Beach, Seattle, Washington

“Mary Norris is superior agent that goes above and beyond the call of duty. I was honored to be represented by Mary during the sale of our home. Mary consistently provided updates throughout the process, looked out for our well being and best interests and maintained true professionalism at all times. I will definitely use Mary Norris again in the future for any and all home purchasing and/or home sales. I recommend Mary Norris without hesitation.”

– Beacon Hill, Seattle, Washington

“Mary Norris is a consummate professional with exceptional negotiating skills. She is able to assist in helping parties in the retail experience to understand what must be done in the way of true compromise to purchase and or sell the property they would like to. She is prompt, responsive, and very pleasant to be and talk with. We have two other residences to sell that we hope she will choose to be involved in at the appropriate time.”

– Bellevue, Washington

“We were initially very skeptical about real estate agents and had been through a couple of them before we met Mary. Mary impressed us with her knowledge and insights about the market, especially the West Bellevue area. We always felt like she was an advocate for us. In spite of the fact that it took us more than a year to buy our home, we never saw Mary get impatient or try and rush us into a decision.

We did run into a dead-end deal that was ugly as heck, yet Mary helped us bring all the parties to the table and try to work through the mess. Even though that one didn’t work out, we knew Mary had brought all resources to bear to help with this one.

Once we did decide on a home, Mary used her connections across the Eastside and other Bain agents to help us through the process. I would highly recommend Mary to help anyone considering a home purchase.”

– Bellevue, Washington

“I want to thank you for helping me to acquire my ‘Dream Home’. I never thought I’d be able to buy a place as neat as the one I now own. And, there’s no way I could have done it without you. I know and have dealt with quite a few realtors over the years. But I don’t know anyone that would’ve gone out of their way like you did to make a deal work in my favor. You are now my ‘favorite’ realtor, and I will keep my eyes and ears open so I can refer you to anyone who may need an extraordinary realtor.”

– Rick M.

“I cannot tell you how grateful I am for all you have done for my mother Kande. Not only did you help secure an outcome that allows my mother to move on with her life, you’ve given me a year (plus!) that I’ve been able to have without constant worry. I knew we were in the best of hands. Your generosity has been overwhelming. If there is ever anything that I can do for you, I am at your disposal.”

– Washington

“I just wanted to say thank you again for everything. Obviously I couldn’t have done it without you. You’re the best!”

– HaN

“Mary and her daughter, Paige have helped our family with several real estate projects. They are both very professional. They are currently helping me lease a property. They have great attention to detail, keep me informed and up to date and feel are working in my best interest. I trust their expertise and experience. Both are very articulate and eloquent — which is so important — buying and selling a property can be quite emotional. When dealing with large amounts of money, everyone has an opinion! Mary is great at keeping things calm and I appreciate that quality. I will definitely use her again.”

– Kathleen Kosmos

“Mary and Liz have been outstanding in finding us a home. They tirelessly showed us houses for 2+ months. They have been perceptive to our needs. Their real estate expertise and advise were very beneficial and gave us confidence in pursuing interests with competing offers. We are very grateful for all they did. Thank you!!”

– Yonas & Bethlehem

“Mary Norris provided timely + thorough support throughout the entire process (starting with identifying communities and schools, all the way to receiving keys. And all the complications in between). Thank you!”

– Aleksander & Courtney Neubauer

“Mary is a joy to work with and a trusted advisor. She has helped me sell two homes this past year – my Mother’s and now my own. I highly recommend her to others I know.”

– Linda Mundinger

“Mary and Brandon were great and make a good team. They have continued to follow up and check in which we appreciate.”

– Lewis & Elizabeth Hale

“Mary and Michael were terrific to work with. They were professional yet empathetic. Great trouble shooters too. They gave us excellent advice about pricing, timing, house presentation ~ the whole package. We will certainly recommend them.”

– Virginia Rying

“WE LOVE MARY!!! She is fantastic! She’ll be listing my home within the next 30 days.”

– Peter

“Mary Norris was wonderful to work with. She was constantly at our side guiding us through the whole process. She has great customer service skills and keeps her word. We would like to thank her for all her help!”

– Paige & Matthew

“We have to give Mary 10s all the way. We could not be happier. We sent her roses and she deserves much more.”

– Patty Harvey

“I must tell you that I have been a friend of Mary’s for over 30 years. There has been a group of fine women also friends of over 30. I must say all of our lives changed- Five for five. Mary had to get a job to support herself and the children. When I was putting my house on the market in Seward Park knowing Mary did not have a past record under her belt I have her the listing. I was not easy to deal with as I was going through divorce myself. Mary was so sensitive in helping me, knowing it was not easy for me. We made it through that and then the house sold. She knew I needed to find another home and she spent many hours showing me different option. She found a home for me that she thought was me. She was correct and that is the home I am moving to. Her follow through has been excellent. You are very lucky to have Mary Norris on your team. She will always represent your company in the most professional way. I wanted to share this with you as a personal friend of Mary’s, she had a challenge and she did it.”

– Paula

“Mary Norris has changed our life! She was outstanding. Without her business savvy, we would not be living the life style we are today. It has been a pleasure and a blessing to have known and worked with her.”

– Julie & Bert Smith

“I hope your other realtors are a pleasant as Mary Norris – because of her I would refer everyone I know to your company – she is just a down to earth person and that is what I look for when handling my personal affairs. Thank you.”

– Mr. & Mrs. Nichlas

“Thanks Mary Norris for all your help and energy – I think you are great.”

– Florence Brewer